Terms & Conditions

Full Terms and Conditions

1.1 "Buyer" means the organisation, or individual acting on behalf of an organisation, who buys or agrees to buy the Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
1.3 "Contract" means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions;
1.4 "Goods" means the articles that the Buyer agrees to buy from the Seller;
1.5 "Seller" means Tao Technologies Ltd whose Registered Office is Nexus Building, Broadway, Letchworth Garden City, Hertfordshire SG6 3TA whose Company Number is 3505697 that owns and operates www.connectedsafetysolutions.co.uk;
1.6 "Terms and Conditions" means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller;
1.7 "Website" means www.connectedsafetysolutions.co.uk 
2.1 We only accept orders from customers purchasing for business usage, therefore the statutory rights afforded to Consumers do not apply.
2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.3 Ticking the Acceptance of Terms and conditions box on checkout shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions. Acceptance of delivery of the Goods shall be deemed further evidence of the Buyer's acceptance of these Terms and Conditions
2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
2.5 Any complaints should be addressed to the Seller's address stated in clause 1.5.
3.1 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
3.2 Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 14 days.
3.3 Goods can be ordered using the website only. The technical steps the Buyer needs to take to complete the order process are those described on the website.
3.4 Where the buyer places an order on the website, having previously been banned or otherwise informed not to place orders with the sellers company, the seller may deduct an administration fee and a fee to cover card charges from the refunded transaction. This also applies where the buyer is placing an order on behalf of another buyer that has been informed not to place orders with the sellers company.
4.1 The price of the Goods shall be that stipulated on the Website. The price is displayed both inclusive and exclusive of VAT. The price excludes delivery charges. For delivery charges please refer to the section on the website headed "Delivery"
4.2 The total purchase price, including VAT and delivery charges, if any, will be displayed in the checkout prior to confirming the order. 
4.3 After the order is received the Seller shall confirm by email the details, description and price for the Goods.
4.4 Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods. Goods will only be dispatched upon cleared payment. 
5.1 The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Seller shall make every effort to ensure prices are correct at the point at which the Buyer places an order.
5.2 The Seller reserves the right to withdraw any Goods from the Website at any time.
5.3 The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.
6.1 Where Goods may only be purchased by persons of a certain age the Buyer will be asked when placing an order to declare that they are of the appropriate legal age to purchase the Goods.
6.2 If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.
7.1 Delivery prices are quoted for designated UK mainland areas only. For additional information, delivery charges, delivery methods and dispatch times, please also refer to the section on the website headed "Delivery". For delivery outside of UK mainland areas, please contact us by e-mail on info@connectedsafetysolutions.co.uk.
7.2 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
7.3 Delivery of the Goods shall be made to the Buyer's address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
7.4 Risk in the Goods shall pass to the Buyer upon delivery of the Goods, or where the Buyer fails to take delivery, at the time delivery was attempted.
7.5 Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.
7.6 In the case of obvious shortages or suspected damage to deliveries of goods, the drivers delivery note must be signed accordingly by the person accepting the delivery on behalf of the buyer.  All claims for broken or missing goods should be reported to the Seller no later than three working days from the date of delivery. 
8.1.1 For items dispatched directly by the seller, the Buyer may cancel the order up to the point of dispatch.
8.1.2 For items dispatched on the sellers behalf by the sellers supplier, the Buyer may cancel the order up to the point the goods are dispatched by the Seller’s supplier.
8.1.3 Buyers requests to return goods that are not faulty or incorrectly shipped may be accepted at the Seller’s discretion. If accepted a restocking fee of 20% may be applied at the Seller’s discretion.
8.1.4 Batteries are excluded from your cancellation rights, and are non-refundable.
8.2.1 We do not accept orders from Consumers, therefore there is no right of return for Consumers.
9.1 In the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatsoever.
9.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Seller's agents or employees.
No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.
The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.
These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.

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